CUSTOMER SERVICE

For a catalog or help finding a retailer that fits your needs, call:

1-800-289-1049

There is no better place to get expert advice than from a basket maker who loves the craft.

Please support your favorite retailer and ask for us by name.

Tax ID required for New York and New Jersey.



ORDERS AND SHIPMENT

F.O.B.

(unless otherwise noted)

10 APPLEGATE DRIVE

ROBBINSVILLE, NJ 08691

SHIPMENT

In stock: ships within 2–3 business days of order placement

Backorder: ships as soon as possible

DELIVERY

Via USPS or UPS

Otherwise via truck collect

Note: UPS shipments over 200 lbs reduce freight per lb.

RETURNS

All returns must be authorized.

GUARANTEES

We stand behind our products and will supply the best available materials at all times. Since these are natural products, there may be some variance in quality.

Should you not be satisfied for any reason, you may return the materials to our warehouse for exchange or refund.



PAYMENT & POLICY

WE ACCEPT
Credit Card
TERMS

Net 30 days for established accounts.

Otherwise credit card payment only.

Past due accounts are assessed a service charge of 1.5% monthly.

$50 fee for returned checks.

Tax ID required to place an order.

Credit card only for first orders.

Prices subject to change without notice.

Office Address:
44 West Park Avenue, Long Beach, NY 11561